Maximum cashout: $19
Contact West28 Casino
West28 Casino operates under two Curaçao licences issued by the Gaming Control Board (GC) and the Curaçao Gaming Authority (CGA), providing regulated oversight for player protection and fair gaming.
How to get in touch
For assistance, contact West28 Casino by email at support@west28casino.best. Please send your message from the email address linked to your account where possible. This can help us identify your account and handle your request more efficiently.
To help our support team respond faster, include the following information in your message:
- Your account email address or username
- A short, clear description of the issue or question
- Relevant dates, transaction details or error messages, where available
- Screenshots if they help explain the problem
Do not send your password, full payment card details or other sensitive security information by email. If further information is needed, support will explain what is required through the appropriate process.
What we can help with
You can write to support@west28casino.best about common account and gaming matters, including:
- Account access, profile details and verification questions
- Deposits, withdrawals and payment-related queries
- Questions about applicable bonus terms
- Technical problems with the website or gaming services
- Responsible gambling requests, including help with available account controls
Please send one request per message where possible and use a clear subject line. This helps the team understand your enquiry and direct it to the right area. Most messages are answered usually within 24 hours, but some matters may take longer to review.